EHA Clinics, a subsidiary of eHealth Systems Africa Foundation, is deploying innovative technology-driven modular clinics with the ability to combine several critical accelerators to dramatically scale up comprehensive primary health care access in Nigeria. We seek to forge new standards in the delivery of quality health systems and to continue expansion to meet the demand for more personalized services, comfort, and convenience while broadening and deepening the services offered.
The Optometrist will work as part of a team delivering total satisfaction to our customers by conducting thorough eye examinations, contact lens assessments, and aftercare. You’ll offer our customers recommendations to the highest professional and ethical standards. You will use your knowledge to effectively identify customer needs and recommend eyewear and eye care solutions accordingly.
The Optometrist will support EHA Clinics predominantly by
Deliver excellent customer service and demonstrate a high degree of professionalism
Coach assistants to consistently deliver effective selling behaviors resulting in high customer engagement
Communicate with patients to get detailed case histories
Examine the eyes of patients of all ages in accordance with the guidelines laid out by the College of Optometrists and the General Optical Council
Use specialist equipment for diagnosis and testing
Issue prescriptions for spectacles or contact lenses
fit and check prescribed lenses in order to correct vision defects
Offer advice and reassurance about vision-related matters
Offer help and advice for patients choosing frames and lenses
Write referral communications to doctors as required in line with legal guidelines
Liaise with other medical practitioners and sometimes share the care of patients with chronic ophthalmic conditions
Meet sales targets with regard to selling spectacles & contact lenses
Manage staff, including dispensing opticians and store staff as required
Supervise and train store staff
Open and close the store according to established guidelines
Perform core administrative functions
This is not an exhaustive list of duties and you may be requested to perform any other duties deemed reasonable by your line managers.
Possessing a Degree in Optometry registered with the Nigerian Optometric Association (NOA) from a recognized institution and must have completed one year National Service (NYSC) or duly exempted.
Certified and licensed to work in the state by the Federation of State Boards as an optometrist.
Five(5) years experience working in a healthcare setting
Be able to demonstrate industry knowledge and experience of providing excellent care and service.
Encouraging to medical team and patients; ability to mentor and lead
Able to perform CPR or additional emergency procedures if needed
Good interpersonal skills and communication with a wide variety of patients, medical staff, and caregivers
Strong computer skills, including Google Office Suite and other medical software.
Compassionate and sensitive to patients’ needs and concerns
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate, but can become louder at times due to group discussions or activities. EHA Clinic is a tobacco-free environment.
IMPACT & QUALITY: We work on solving big problems. We believe in the power of technology to make a transformational difference in health systems, and we know that when we do high-quality work, we have the opportunity to change lives in the communities we impact.
INNOVATIVE PROBLEM-SOLVING: We maintain a worldview driven by possibilities, not limitations. We build smart systems that will sustain beyond our tenures. We challenge prevailing assumptions, respect the urgency of the environments we operate in, and take smart risks to search for the best solution.
PASSION: We care intensely about what we do, and about whom we do it with. We inspire others with our tenacity and commitment to our communities and each other.
HONESTY: We are honest with our communities, our partners, our donors, and ourselves. We communicate with candor, respect, and humility. We are quick to admit our own mistakes, and work to correct them with openness & expediency.
GROWTH & LEARNING: We embrace curiosity. We pursue and promote continuous learning, share our skills and knowledge, and actively work to make ourselves and those around us better.
OWNERSHIP: We work to become part of the fabric of the communities in which we work. We value our seat at the table and invest in the places we call home.